Japan's new tax-free rules and store refund policies

From Nov 1, 2026, tax-free shopping in Japan works differently: you pay the tax-inclusive price, and the tax is refunded after Customs confirms your purchases when you leave. This page explains the change, then shows how each popular store handles refunds.

About this page: Every store detail comes from the store's official website or announcements and shows the date we checked it (latest check: Oct 24, 2026). Many stores have not yet published details for the new rules; anything not published is marked "To be announced / follow in-store instructions" — we do not guess. Stores are grouped by type, not by fees or any business relationship.

The new rules at a glance

Effective
Nov 1, 2026
At checkout
Pay the tax-inclusive price (no more tax-free at the register)
Minimum
JP¥5,000 or more (excl. tax) at the same store on the same day
Take out of Japan
Leave Japan within 90 days of purchase and get customs confirmation when you depart

Key points

  • No more distinction between general goods and consumables; sealed packaging and the JP¥500,000 consumables cap are gone. Items of JP¥1,000,000 or more each (excl. tax) need the serial number etc. recorded.
  • Each store decides the refund method (credit card, app, bank transfer, cash at the airport, etc.) and any fee — the government charges nothing — which is why the list below goes store by store.
  • At departure, get customs confirmation before you check in your bags; it is done per receipt. Consumables eaten or used up in Japan cannot be refunded.
  • The rules go by purchase date: bought by October 31 = old rules; bought from November 1 = new rules. There is no transition period.

Key dates, the full old-vs-new comparison, the 5 steps and FAQs are in the Q&A: Tax-free rules Q&A ›

Rule sources: Japan Tourism Agency: refund method (for travelers), Japan Tourism Agency: FAQ for travelers (refund method), Japan Tourism Agency: FAQ for tax-free shops, Japan Tourism Agency: changes to the procedure (comparison table), National Tax Agency: revision of the tax-free shop system to the refund method, National Tax Agency: Q&A on the tax-free shop system (refund method, overview) Checked Oct 24, 2026

Refund policies at popular stores

28 stores; 7 have published how refunds will work under the new rules on their official sites. "TBA" means the official sources do not say yet — follow the in-store instructions. Tap a store for details and nearby branches.

  • Bic Camera

    Electronics
    Tax-free shopNew-rule details TBA
    New-rule refunds
    To be announced / follow in-store instructions
    Payment methods
    TBA

    No official tax-free page linked Checked Oct 24, 2026 Details ›

  • Yodobashi Camera

    Electronics
    Tax-free shopNew-rule details TBA
    New-rule refunds
    To be announced / follow in-store instructions
    Payment methods
    TBA

    No official tax-free page linked Checked Oct 24, 2026 Details ›

  • Yamada Denki

    Electronics
    Tax-free shopNew rules published
    New-rule refunds
    Outline published, details not stated (see details)
    Payment methods
    Credit cards, UnionPay, Alipay, WeChat Pay

    Official info Checked Oct 24, 2026 Details ›

  • Laox

    Electronics
    Tax-free: check in storeNew-rule details TBA
    New-rule refunds
    To be announced / follow in-store instructions
    Payment methods
    Credit cards, UnionPay, Alipay, WeChat Pay, Transit IC cards

    No official tax-free page linked Checked Oct 24, 2026 Details ›

  • EDION

    Electronics
    Tax-free shopNew-rule details TBA
    New-rule refunds
    To be announced / follow in-store instructions
    Payment methods
    TBA

    Official info Checked Oct 24, 2026 Details ›

  • Matsumoto Kiyoshi

    Drugstores
    Tax-free shopNew-rule details TBA
    New-rule refunds
    To be announced / follow in-store instructions
    Payment methods
    TBA

    Official info Checked Oct 24, 2026 Details ›

  • Sundrug

    Drugstores
    Tax-free: check in storeNew-rule details TBA
    New-rule refunds
    To be announced / follow in-store instructions
    Payment methods
    TBA

    No official tax-free page linked Checked Oct 24, 2026 Details ›

  • Cocokara Fine

    Drugstores
    Tax-free: check in storeNew-rule details TBA
    New-rule refunds
    To be announced / follow in-store instructions
    Payment methods
    TBA

    No official tax-free page linked Checked Oct 24, 2026 Details ›

  • Tsuruha Drug

    Drugstores
    Tax-free shopNew-rule details TBA
    New-rule refunds
    To be announced / follow in-store instructions
    Payment methods
    Transit IC cards, UnionPay, WeChat Pay, Alipay+

    Official info Checked Oct 24, 2026 Details ›

  • Welcia

    Drugstores
    Tax-free shopNew-rule details TBA
    New-rule refunds
    To be announced / follow in-store instructions
    Payment methods
    TBA

    No official tax-free page linked Checked Oct 24, 2026 Details ›

  • Daikoku Drug

    Drugstores
    Tax-free shopNew-rule details TBA
    New-rule refunds
    To be announced / follow in-store instructions
    Payment methods
    Credit cards, UnionPay, Alipay, WeChat Pay, PayPay, Transit IC cards

    Official info Checked Oct 24, 2026 Details ›

  • Isetan

    Department stores
    Tax-free shopNew rules published
    Refund method (new rules)
    Credit card, E-payment
    Fee
    Processing fee deducted from the refund (rate not stated)
    Minimum
    Single-day total over JP¥5,000 (excl. tax)
    Combine shops
    TBA
    Refund counter
    Each store's Tax-Free Counter, in person on the day of purchase (Shinjuku: Main Building 6F)
    Payment methods
    TBA

    Official info Checked Oct 24, 2026 Details ›

  • Mitsukoshi

    Department stores
    Tax-free shopNew rules published
    Refund method (new rules)
    Credit card, E-payment
    Fee
    Processing fee deducted from the refund (rate not stated)
    Minimum
    Single-day total over JP¥5,000 (excl. tax)
    Combine shops
    TBA
    Refund counter
    Each store's Tax-Free Counter, in person on the day of purchase
    Payment methods
    TBA

    Official info Checked Oct 24, 2026 Details ›

  • Takashimaya

    Department stores
    Tax-free shopNew rules published
    Refund method (new rules)
    TBA
    Fee
    A designated system handling fee is deducted (new rate not stated)
    Minimum
    TBA
    Combine shops
    TBA
    Refund counter
    Register at the Tax-Free counter on the day of purchase (Nihombashi: Main Building 2F); no refund at the counter
    Payment methods
    TBA

    Official info Checked Oct 24, 2026 Details ›

  • Daimaru Matsuzakaya

    Department stores
    Tax-free shopNew-rule details TBA
    New-rule refunds
    To be announced / follow in-store instructions
    Payment methods
    TBA

    Official info Checked Oct 24, 2026 Details ›

  • Tax-free shopNew rules published
    Refund method (new rules)
    Credit card, E-payment, Cash, Airport counter
    Fee
    A Global Blue system fee on the purchase amount (the site says the rate changes from November 1 but gives no number); extra fee for cash refunds at airports / seaports
    Minimum
    Same-day total of JP¥5,000 or more (excl. tax), no upper limit
    Combine shops
    Can be combined
    Refund counter
    Each store's tax-free counter on the day of purchase (Umeda Main Store: B1 / 1F)
    Payment methods
    TBA

    Official info Checked Oct 24, 2026 Details ›

  • Seibu / Sogo

    Department stores
    Tax-free shopNew-rule details TBA
    New-rule refunds
    To be announced / follow in-store instructions
    Payment methods
    TBA

    Official info Checked Oct 24, 2026 Details ›

  • Tokyu Department Store

    Department stores
    Tax-free shopNew-rule details TBA
    New-rule refunds
    To be announced / follow in-store instructions
    Payment methods
    Credit cards, Alipay, WeChat Pay, UnionPay

    Official info Checked Oct 24, 2026 Details ›

  • Don Quijote

    Discount stores
    Tax-free shopNew rules published
    Refund method (new rules)
    TBA
    Fee
    From November 1, refund applications are free at all PPIH Group stores in Japan; only collecting cash at the airport incurs the refund agent's own fee. The free terms may change or end without notice.
    Minimum
    TBA
    Combine shops
    TBA
    Refund counter
    TBA
    Payment methods
    Credit cards, UnionPay

    Official info Checked Oct 24, 2026 Details ›

  • GINZA SIX

    Malls
    Tax-free shopNew-rule details TBA
    New-rule refunds
    To be announced / follow in-store instructions
    Payment methods
    TBA

    Official info Checked Oct 24, 2026 Details ›

  • PARCO

    Malls
    Tax-free shopNew-rule details TBA
    New-rule refunds
    To be announced / follow in-store instructions
    Payment methods
    TBA

    Official info Checked Oct 24, 2026 Details ›

  • @cosme STORE

    Fashion & lifestyle
    Tax-free shopNew-rule details TBA
    New-rule refunds
    To be announced / follow in-store instructions
    Payment methods
    Cash, Transit IC cards, Credit cards, UnionPay, Alipay, WeChat Pay, PayPay

    Official info Checked Oct 24, 2026 Details ›

  • UNIQLO

    Fashion & lifestyle
    Tax-free shopNew-rule details TBA
    New-rule refunds
    To be announced / follow in-store instructions
    Payment methods
    TBA

    Official info Checked Oct 24, 2026 Details ›

  • GU

    Fashion & lifestyle
    Tax-free shopNew-rule details TBA
    New-rule refunds
    To be announced / follow in-store instructions
    Payment methods
    TBA

    Official info Checked Oct 24, 2026 Details ›

  • MUJI

    Fashion & lifestyle
    Tax-free shopNew-rule details TBA
    New-rule refunds
    To be announced / follow in-store instructions
    Payment methods
    TBA

    Official info Checked Oct 24, 2026 Details ›

  • Loft

    Fashion & lifestyle
    Tax-free shopNew-rule details TBA
    New-rule refunds
    To be announced / follow in-store instructions
    Payment methods
    Transit IC cards, UnionPay, Alipay, Alipay+, WeChat Pay

    Official info Checked Oct 24, 2026 Details ›

  • Hands

    Fashion & lifestyle
    Tax-free shopNew-rule details TBA
    New-rule refunds
    To be announced / follow in-store instructions
    Payment methods
    Credit cards, Alipay, WeChat Pay

    Official info Checked Oct 24, 2026 Details ›

  • Tax-free: check in storeNew rules published
    Refund method (new rules)
    Cash, Airport counter
    Fee
    TBA
    Minimum
    TBA
    Combine shops
    TBA
    Refund counter
    "Self Tax Refund" kiosks: Haneda T2 international 3F after departure (6:45–1:30 next day), Haneda T3 3F after departure (24 hours), Narita T1 Central Building 4F before departure (6:00–24:00), Narita T2 Main Building 3F before departure (6:00–24:00), and Naha Airport; Cash Japan refund service at Kansai and Kobe airports
    Payment methods
    TBA

    Official info Checked Oct 24, 2026 Details ›

Refund policies at popular stores
Store Tax-free shop Refund method (new rules) Fee Minimum Combine shops Refund counter Payment methods Source
Bic Camera
Electronics
Tax-free shop TBATBATBATBATBA TBA No official tax-free page linked
2026-10-24
Yodobashi Camera
Electronics
Tax-free shop TBATBATBATBATBA TBA No official tax-free page linked
2026-10-24
Yamada Denki
Electronics
Tax-free shop TBATBATBATBATBA Credit cards, UnionPay, Alipay, WeChat Pay Official info
2026-10-24
Laox
Electronics
Tax-free: check in store TBATBATBATBATBA Credit cards, UnionPay, Alipay, WeChat Pay, Transit IC cards No official tax-free page linked
2026-10-24
EDION
Electronics
Tax-free shop TBATBATBATBATBA TBA Official info
2026-10-24
Matsumoto Kiyoshi
Drugstores
Tax-free shop TBATBATBATBATBA TBA Official info
2026-10-24
Sundrug
Drugstores
Tax-free: check in store TBATBATBATBATBA TBA No official tax-free page linked
2026-10-24
Cocokara Fine
Drugstores
Tax-free: check in store TBATBATBATBATBA TBA No official tax-free page linked
2026-10-24
Tsuruha Drug
Drugstores
Tax-free shop TBATBATBATBATBA Transit IC cards, UnionPay, WeChat Pay, Alipay+ Official info
2026-10-24
Welcia
Drugstores
Tax-free shop TBATBATBATBATBA TBA No official tax-free page linked
2026-10-24
Daikoku Drug
Drugstores
Tax-free shop TBATBATBATBATBA Credit cards, UnionPay, Alipay, WeChat Pay, PayPay, Transit IC cards Official info
2026-10-24
Isetan
Department stores
Tax-free shop Credit card, E-paymentProcessing fee deducted from the refund (rate not stated)Single-day total over JP¥5,000 (excl. tax)TBAEach store's Tax-Free Counter, in person on the day of purchase (Shinjuku: Main Building 6F) TBA Official info
2026-10-24
Mitsukoshi
Department stores
Tax-free shop Credit card, E-paymentProcessing fee deducted from the refund (rate not stated)Single-day total over JP¥5,000 (excl. tax)TBAEach store's Tax-Free Counter, in person on the day of purchase TBA Official info
2026-10-24
Takashimaya
Department stores
Tax-free shop TBAA designated system handling fee is deducted (new rate not stated)TBATBARegister at the Tax-Free counter on the day of purchase (Nihombashi: Main Building 2F); no refund at the counter TBA Official info
2026-10-24
Daimaru Matsuzakaya
Department stores
Tax-free shop TBATBATBATBATBA TBA Official info
2026-10-24
Hankyu Hanshin Department Stores
Department stores
Tax-free shop Credit card, E-payment, Cash, Airport counterA Global Blue system fee on the purchase amount (the site says the rate changes from November 1 but gives no number); extra fee for cash refunds at airports / seaportsSame-day total of JP¥5,000 or more (excl. tax), no upper limitCan be combinedEach store's tax-free counter on the day of purchase (Umeda Main Store: B1 / 1F) TBA Official info
2026-10-24
Seibu / Sogo
Department stores
Tax-free shop TBATBATBATBATBA TBA Official info
2026-10-24
Tokyu Department Store
Department stores
Tax-free shop TBATBATBATBATBA Credit cards, Alipay, WeChat Pay, UnionPay Official info
2026-10-24
Don Quijote
Discount stores
Tax-free shop TBAFrom November 1, refund applications are free at all PPIH Group stores in Japan; only collecting cash at the airport incurs the refund agent's own fee. The free terms may change or end without notice.TBATBATBA Credit cards, UnionPay Official info
2026-10-24
GINZA SIX
Malls
Tax-free shop TBATBATBATBATBA TBA Official info
2026-10-24
PARCO
Malls
Tax-free shop TBATBATBATBATBA TBA Official info
2026-10-24
@cosme STORE
Fashion & lifestyle
Tax-free shop TBATBATBATBATBA Cash, Transit IC cards, Credit cards, UnionPay, Alipay, WeChat Pay, PayPay Official info
2026-10-24
UNIQLO
Fashion & lifestyle
Tax-free shop TBATBATBATBATBA TBA Official info
2026-10-24
GU
Fashion & lifestyle
Tax-free shop TBATBATBATBATBA TBA Official info
2026-10-24
MUJI
Fashion & lifestyle
Tax-free shop TBATBATBATBATBA TBA Official info
2026-10-24
Loft
Fashion & lifestyle
Tax-free shop TBATBATBATBATBA Transit IC cards, UnionPay, Alipay, Alipay+, WeChat Pay Official info
2026-10-24
Hands
Fashion & lifestyle
Tax-free shop TBATBATBATBATBA Credit cards, Alipay, WeChat Pay Official info
2026-10-24
Airport duty-free & refund counters
Airports
Tax-free: check in store Cash, Airport counterTBATBATBA"Self Tax Refund" kiosks: Haneda T2 international 3F after departure (6:45–1:30 next day), Haneda T3 3F after departure (24 hours), Narita T1 Central Building 4F before departure (6:00–24:00), Narita T2 Main Building 3F before departure (6:00–24:00), and Naha Airport; Cash Japan refund service at Kansai and Kobe airports TBA Official info
2026-10-24

Store policies can change at any time, especially around the November 1 switch. The information here is as of the check date; follow the in-store instructions when you buy. If something is out of date, please tell us via the feedback link at the bottom of the page.