Daimaru Matsuzakaya: tax refund policy
大丸・松坂屋
Daimaru and Matsuzakaya stores (tax-free counter in each store)
How refunds work from Nov 1, 2026
As of the check date, this store's official site has not published how refunds will work under the new rules. Items without a source are marked "To be announced"; follow the in-store instructions.
- Refund method (new rules)
- To be announced / follow in-store instructions
- Fee
- To be announced / follow in-store instructions
- Minimum
- To be announced / follow in-store instructions
- Combine shops
- To be announced / follow in-store instructions
- Refund counter
- To be announced / follow in-store instructions
- Notes
- No announcement about the new rules was found on the official tax-free page or the stores' pages for overseas customers.
Payment methods
To be announced / follow in-store instructions
Payment methods are as listed on the official site and may differ at some branches. Which payment methods refunds can go back to under the new rules is up to the store.
Current practice (before Nov 1, 2026)
- Refund counter
- Each store's tax-free counter, e.g. Daimaru Shinsaibashi Main Building 9F Overseas Customer Service Center / South Building 4F; Daimaru Umeda 3F East; Matsuzakaya Nagoya Main Building 6F
- Fee
- 1.55% of the tax-free price (Shinsaibashi: you get back 8.45% on 10%-rate items and 6.45% on 8%-rate items)
- Minimum
- General goods: same-store, same-day total of JP¥5,000 or more (excl. tax); consumables or combined: JP¥5,000–JP¥500,000
- Combine shops
- Can be combined
- Notes
- Same day only. Refunds in cash (yen), a credit card in your own name (Visa, Mastercard, AMEX, Diners, UnionPay), Alipay or WeChat Pay.
Official sources and check dates
- Tax Refund | Daimaru Matsuzakaya Department Store — tax-free shop status, scope, current practice, new-rule refunds, Checked Oct 24, 2026
- For overseas customers (Daimaru Shinsaibashi) — current practice, Checked Oct 24, 2026
- For overseas customers (Daimaru Umeda) — current practice, Checked Oct 24, 2026
- For overseas customers (Matsuzakaya Nagoya) — current practice, Checked Oct 24, 2026
This page only states what the official sources say explicitly; anything they do not say is marked "To be announced / follow in-store instructions".