GU: tax refund policy
ジーユー
All stores (online store not eligible)
How refunds work from Nov 1, 2026
As of the check date, this store's official site has not published how refunds will work under the new rules. Items without a source are marked "To be announced"; follow the in-store instructions.
- Refund method (new rules)
- To be announced / follow in-store instructions
- Fee
- To be announced / follow in-store instructions
- Minimum
- To be announced / follow in-store instructions
- Combine shops
- To be announced / follow in-store instructions
- Refund counter
- To be announced / follow in-store instructions
- Notes
- No announcement was found on the GU or Fast Retailing sites; the official pages could not be opened directly when we checked.
Payment methods
To be announced / follow in-store instructions
Payment methods are as listed on the official site and may differ at some branches. Which payment methods refunds can go back to under the new rules is up to the store.
Current practice (before Nov 1, 2026)
- Refund counter
- To be announced / follow in-store instructions
- Fee
- To be announced / follow in-store instructions
- Minimum
- JP¥5,500 incl. tax (JP¥5,000 excl. tax) or more; cannot be combined with purchases at other GU stores
- Combine shops
- No
- Notes
- Your passport needs an entry stamp (if you used an automated gate and have no stamp, tax-free is not available); app-member prices do not apply to tax-free purchases. The official pages could not be opened directly when we checked (access restricted); the above comes from search-engine excerpts of the official pages.
Official sources and check dates
- GU|All stores offer TAX FREE shopping — tax-free shop status, Checked Oct 24, 2026
- About tax-free shopping (Tax Free), GU customer center — tax-free shop status, scope, current practice, Checked Oct 24, 2026
- News releases 2026 (Fast Retailing) — new-rule refunds, Checked Oct 24, 2026
This page only states what the official sources say explicitly; anything they do not say is marked "To be announced / follow in-store instructions".