Matsumoto Kiyoshi: tax refund policy
マツモトキヨシ
Selected stores (filter "免税対応 (TAX FREE)" in the official store finder)
How refunds work from Nov 1, 2026
As of the check date, this store's official site has not published how refunds will work under the new rules. Items without a source are marked "To be announced"; follow the in-store instructions.
- Refund method (new rules)
- To be announced / follow in-store instructions
- Fee
- To be announced / follow in-store instructions
- Minimum
- To be announced / follow in-store instructions
- Combine shops
- To be announced / follow in-store instructions
- Refund counter
- To be announced / follow in-store instructions
- Notes
- The official pages could not be opened when we checked (access restricted); no announcement about the new rules was found.
Payment methods
To be announced / follow in-store instructions
Payment methods are as listed on the official site and may differ at some branches. Which payment methods refunds can go back to under the new rules is up to the store.
Current practice (before Nov 1, 2026)
- Refund counter
- To be announced / follow in-store instructions
- Fee
- To be announced / follow in-store instructions
- Minimum
- To be announced / follow in-store instructions
- Combine shops
- To be announced / follow in-store instructions
Official sources and check dates
- Is this a tax-free shop? (MatsukiyoCocokara & Co. FAQ) — tax-free shop status, scope, Checked Oct 24, 2026
- News release, February 24, 2026 (Matsumoto Kiyoshi SHIBUYA SCRAMBLE FLAG) — tax-free shop status, Checked Oct 24, 2026
This page only states what the official sources say explicitly; anything they do not say is marked "To be announced / follow in-store instructions".