Don Quijote: tax refund policy
ドン・キホーテ
How refunds work from Nov 1, 2026
- Refund method (new rules)
- To be announced / follow in-store instructions
- Fee
- From November 1, refund applications are free at all PPIH Group stores in Japan; only collecting cash at the airport incurs the refund agent's own fee. The free terms may change or end without notice.
- Minimum
- To be announced / follow in-store instructions
- Combine shops
- To be announced / follow in-store instructions
- Refund counter
- To be announced / follow in-store instructions
- Notes
- PPIH announcement of October 5, 2026. The only refund channel it mentions is cash pickup at the airport (in the fee note); other refund methods and the refund agent are not named.
Payment methods
Credit cards, UnionPay
Payment methods are as listed on the official site and may differ at some branches. Which payment methods refunds can go back to under the new rules is up to the store.
Current practice (before Nov 1, 2026)
- Refund counter
- To be announced / follow in-store instructions
- Fee
- None (PPIH: it has never charged customers a tax-free fee)
- Minimum
- General goods JP¥5,000 or more (excl. tax); consumables JP¥5,000–JP¥500,000 (the JP¥500,000 consumables cap applies across all PPIH Group stores); same store, same day
- Combine shops
- Can be combined
- Notes
- Only on the day of purchase at the store where you bought; original passport required; the name on the payment method must match the passport. General goods and consumables can be combined (with special packaging).
Branches on this site (3)
- Don Quijote Shinjuku Southeast Exit Tokyo · Near the Southeast Exit of Shinjuku Station
- MEGA Don Quijote Shibuya Main Store Tokyo · Near the Hachiko Exit of Shibuya Station (Inokashira-dori)
- Don Quijote Ginza Main Building Tokyo · Near the Ginza Exit of JR Shimbashi Station (Ginza Kyugokan Building 3)
Official sources and check dates
- TAX FREE｜Don Quijote — tax-free shop status, current practice, payment methods, Checked Oct 24, 2026
- Tax-free procedure, who qualifies and eligible amounts (Don Quijote) — current practice, payment methods, Checked Oct 24, 2026
- Refund applications under the new tax-free system with no refund fee (PPIH news release 2026-10-05) — new-rule refunds, current practice, Checked Oct 24, 2026
This page only states what the official sources say explicitly; anything they do not say is marked "To be announced / follow in-store instructions".