Takashimaya: tax refund policy
高島屋
Takashimaya stores (all floors of the Nihombashi main building are handled at one Tax-Free counter; some specialty shops handle it in-shop)
How refunds work from Nov 1, 2026
- Refund method (new rules)
- To be announced / follow in-store instructions
- Fee
- A designated system handling fee is deducted (new rate not stated)
- Minimum
- To be announced / follow in-store instructions
- Combine shops
- To be announced / follow in-store instructions
- Refund counter
- Register at the Tax-Free counter on the day of purchase (Nihombashi: Main Building 2F); no refund at the counter
- Notes
- Pay the tax-inclusive price; leave Japan within 90 days of purchase and the tax is refunded after customs confirmation. Some shops handle the procedure in-shop instead of at the counter.
Payment methods
To be announced / follow in-store instructions
Payment methods are as listed on the official site and may differ at some branches. Which payment methods refunds can go back to under the new rules is up to the store.
Current practice (before Nov 1, 2026)
- Refund counter
- Nihombashi Takashimaya Main Building 2F Tax-Free counter (10:30–19:30, operated by Global Blue)
- Fee
- 1.55% of the tax-free price (excl. tax) as a system fee
- Minimum
- JP¥5,000 or more (excl. tax) on the same day; consumables, or consumables plus general goods, JP¥5,000–JP¥500,000
- Combine shops
- Can be combined
- Notes
- Refunds in cash (yen), credit card (Visa, Mastercard, AMEX, Diners, UnionPay, JCB), Alipay or WeChat Pay. The souvenir export exemption ended on December 31, 2024.
Official sources and check dates
- Guidance of tax refund procedure | TAKASHIMAYA — tax-free shop status, current practice, new-rule refunds, Checked Oct 24, 2026
- Service guide (Nihombashi Takashimaya) — current practice, new-rule refunds, Checked Oct 24, 2026
- Tax-free stores (Nihombashi Takashimaya S.C.) — scope, current practice, Checked Oct 24, 2026
This page only states what the official sources say explicitly; anything they do not say is marked "To be announced / follow in-store instructions".